Collecting delinquent receivables is still a people business, but automation has changed the way we approach it.
With the advent of sophisticated computers and telecommunications resources, recovery and audit firms now have the tools and capabilities to perform their operations locally or remotely and at greater productivity and performance levels. Performant Recovery systems are some of the most sophisticated, reliable, and flexible available in the recovery and audit industry and can churn through large volumes of accounts easily. The overall workflow is enhanced by the connectivity and interoperability between our facilities and systems.
Performant Recovery, also known as Diversified Collection Services, Inc. (DCS), specializes in working with government agencies, commercial lenders, and the healthcare and financial institution markets.
Performant Recovery Optimization System is a proprietary system designed to be a contact-management system specifically adapted for use in a financial asset recovery.
The Medical Audit & Recovery System is a proprietary system designed for auditing medical records. The technology is a critical part of our audit process and key to delivering market leading results.