Federal Agencies

A long-term strategic partner with federal agencies.

As a federal recovery contractor we recover and manage government debt subrogated from over fifty different federal agencies. These federal portfolios represent a mix of commercial and consumer obligations with many types of receivables. We have extensive experience and a demonstrated ability to work with debts that result from various sources, including fees, overpayments, fines, judgments, loans and misuse of funds. We have been awarded consecutive recompete contracts based on our high recovery performance and quality of work.

Serving Federal Agencies, as a primary contractor and key partner, for over 20 years.

Capabilities

  • Recovery strategies to meet client specific objectives
  • Proprietary ranking and scoring models
  • Comprehensive compliance programs
  • Specialized agency-specific recovery strategies and staffing
  • Litigation services
  • Tailored letter series
  • Administrative Wage Garnishment (AWG) programs
  • Innovative skip tracing to identify and locate borrowers
  • Suite of key performance metrics and dashboard reporting
  • Administrative resolutions
  • Compliant scripted telephone contacts