Financial Institutions

The recent financial crisis brought to light the complexity and fragility of the private loan markets. We work with financial service institutions and advise them of potential default risks within their portfolios and the management of the entire life cycle of the loan. Our workflow management processes allow us to peer deep into their portfolios and pinpoint the default risks and work to cure delinquencies and the incidence of defaulted loan assets.

Identifying the risks and aggressively preventing default ultimately provides a significant net yield and earnings for our clients. We provide these services in two forms:

  • Borrower Repayment Education and Counseling (BREAC) - contacting and consulting borrowers, prior to the beginning of their repayment period begins, in order to ensure payments begin on time.
  • Default Aversion - contacting borrowers who are delinquent in an effort to "cure" the delinquency prior to the loan entering default.
  • Borrower Repayment Education and Counseling (BREAC) - contacting and consulting borrowers, prior to the beginning of their repayment period begins, in order to ensure payments begin on time.
  • Default Aversion - contacting borrowers who are delinquent in an effort to "cure" the delinquency prior to the loan entering default.
We provide recovery services for private loan portfolios including defaulted student loans and mortgages.

Capabilities

  • Recovery strategies to meet client specific objectives
  • Administrative resolutions
  • Innovative skip tracing to identify and locate borrowers
  • Borrower outreach education and counseling
  • Proprietary ranking and scoring models
  • Comprehensive compliance programs
  • Loan consolidation and rehabilitation
  • Litigation services
  • Tailored letter series
  • Administrative Wage Garnishment (AWG) programs
  • Vendor management
  • Suite of key performance metrics and dashboard reporting
  • Risk Management
  • Compliant scripted telephone contacts
  • Master Servicing Agreement