Student Loans Recovery
Working with Federal, State and Private Student Loan Organizations
The student loan marketplace is large and growing at a significant rate. Unfortunately, so is the default rate of student loans.
Performant is one of the largest providers of recovery services for the management and recovery of delinquent and defaulted student loans, and has over 22 years of experience in the student loan market.
Through collaboration with our clients, we formulate strategies to meet client-specific goals to maximize returns on their portfolios. We are experts at communicating with borrowers, and we use this wealth of knowledge and experience to formulate our customized strategies, which include analyzing likely borrower behavior and structuring programs for the repayment of the outstanding balances.
Have worked in the student loan market helping borrowers and clients since 1990.
Capabilities
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Our technology platform is flexible, easily configurable, and specifically adapted for use in loan portfolio management, recovery, asset identification, and case management processing.
- Recovery strategies to meet client specific objectives
- Administrative resolutions
- Compliant scripted telephone contacts
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- Borrower repayment education and counseling
- Proprietary ranking and scoring models
- Comprehensive compliance programs
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- Loan consolidation and rehabilitation
- Litigation services
- Tailored letter series
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- Administrative Wage Garnishment (AWG) programs
- Vendor management
- Suite of key performance metrics and dashboard reporting
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- Risk Management
- Innovative skip tracing to identify and locate borrowers
- Master Servicing Agreement
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