With years of experience in the recovery marketplace we provide our clients with an important perspective on reducing default risk. Preventing defaults before they happen yields results with increased earnings for our clients.
Our expertise in risk management is founded on a deep understanding and extensive working knowledge of the intricacies of loan assets and the complexity of borrowers. We create customized risk management strategies that yield increased results for our clients as well as communicate directly with borrowers. Performant further uses this wealth of experience to analyze likely borrower behavior to aid in structuring programs for the repayment of outstanding balances. This deep understanding, combined with our experienced team and innovative technology help us achieve optimal results for our clients.
We provide risk management advisory services to proactively manage loan portfolios and reduce the incidence of defaulted loan assets.
We approach each default protection assignment with two approaches:
We contact and consult with borrowers to implement convenient repayment programs. To facilitate repayment we recommend automatic debit arrangements that are implemented prior to the repayment period to ensure that payments begin on time.
We also contact delinquent borrowers to cure the delinquency prior to the loan entering default.
Our capabilities are supported by proven techniques and tools:
- Case management and workflow applications
- Consumer web interface
- Extract, transform and load
- Call center management
- Imaging and media management
- Correspondence management and production