Performant Companies and Services
Founded on the unmatched 33-year success record of DCS (Diversified Collection Services), Performant serves the market through four principal lines of business:
DCS is a leader in the management of government obligations such as student loans, state taxes, and federal debt. For over thirty years, DCS has been a trusted partner to many Federal and State clients, including the U.S. Department of Education (over 18 years). We have built our reputation by outperforming competitors, sometimes as much as 1000% in gross dollars recovered, and by being a strategic vendor partner through innovation. The company also serves the U.S. Department of Treasury (for over seven years), many Federal Student Loan Guaranty Agencies, State Taxing Authorities, and some of the largest lenders in the U.S. Our clients entrust us with over $6 billion dollars in defaulted asset portfolios, with MSA (whole portfolio management) as our leading product.
DCS Healthcare is focused on containing costs and improving financial results for its clients through its healthcare audit and recovery services. These services are focused on the detection and reimbursement of overpayments which can result from error, fraud, or abuse. Primary offerings include Coordination of Benefits Auditing, Claims Review, and Overpayment/Underpayment Recovery.
Performant Recovery Optimization System (PHS) is an advanced technology platform which structures highly efficient workflow processes for large and complex operations involving consortiums of service providers and leads project execution with maximum precision and optimal results. It is a proven system of managing high volume contacts, complex financial structures (e.g.,student loans or mortgages), detailed critical workflows that are required in managing large volumes of assets and associated activities.
VFI offers Risk Management Solutions (RMS) that enable financial institutions to proactively manage loan portfolios to mitigate the incidence of non-performing loan assets. Unlike generic BPO providers, VFI specializes in understanding client portfolios and objectives. We offer proven value through deep analytics, strategy modification, and expertise not commonly found in commodity call center operations.
With over three decades of experience serving high-security, information-sensitive government clients, our businesses and technology incorporate the highest levels of Personally Identifiable Information (PII) security, while adhering to FISMA and NIST requirements. Performant is also SAS 70 Type II compliant.