Consumer Resources

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Consumer Resources

Our goal is to help you resolve your repayment obligations. We are here to assist you by providing account information, answering questions, and guiding you through repayment options that may fit your individual financial circumstances.

If you would like to speak with a representative, please give us a call at 1-(866) 256-0057. Or you may submit an inquiry through our online form.

Access to various forms can be found here.

State Disclosures link

The City Of New York Requires That We Furnish Residents Of New York City With The Following Information:

Performant Recovery, Inc., primarily conducts business in English. However, we may employ Spanish language speakers from time to time and may accommodate verbal communications in Spanish when appropriate staff is available. Additionally some, though not all, standard written communications produced by us may be available in Spanish if requested. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affair’s website, Performant’s New York City Department of Consumer Affairs License Numbers are 0958746, 1239342, 1239344 and 1233460.